The Walt Disney World® Resort now offers an innovative new service called Disney’s Magical Express with complimentary airport shuttle, luggage delivery and airline check in for Disney hotel guests*.

Disney’s Magical Express Service will allow you to check your bags at your hometown airport, bypass baggage claim at Orlando International Airport and board luxury motor coaches to the Walt Disney World® Resort – as your bags "magically" appear in your room upon check in. This round-trip complimentary service is patterned after the successful Disney Cruise Line® model and is designed to give Disney hotel guests a stress-free vacation.

Disney’s Magical Express Service makes your return to Orlando International Airport hassle-free as well. This convenient system lets you avoid airport check-in lines by enabling passengers on domestic flights** to check their luggage and receive a boarding pass before departing their Disney hotel. As an added benefit, if your flight departs later in the day you no longer have to worry about your luggage after you check out of your hotel. You can simply check your luggage at the Resort Airline Check-in Desk and then enjoy the last day of your stay.

To booking Disney’s Magical Express Service visit Disney’s Magical Express Service Web site at www.disneysmagicalexpress.com/US.

You need the following information to confirm Disney’s Magical Express Service:

  • Guest Name(s)
  • Arrival and Departure Dates
  • Walt Disney World® Resort Hotel
  • Flight information including air carrier and flight numbers
  • Number of passengers
  • Originating/connecting city into Orlando
  • Any special requests i.e., wheelchair
  • Travelocity Booking Number
  • Address for delivery of Airport Transportation Booklet and luggage tags

Walt Disney World® Resort will provide you with an Airport Transportation Booklet and special luggage tags approximately 21 days prior to your departure to Orlando. If express mail service is required, it will be provided free of charge

And, now the Disney's Magical Express Welcome Center offers Guests the opportunity to pre-register for the Resort Airline Check-In Service (Guests must be flying on a participating airline**). By pre-registering, you will still need to go to the Resort Airline Check-In desk to check your luggage and receive your boarding pass. But, the transaction time will be expedited and ultimately provide you a much better experience.

Note: In order to pre-register, there must be at least two calendar days prior to your departure date to allow for processing time. Therefore, those Guests with one-night stays will not be eligible to pre-register, but may still go to the desk to use the service. You may go to the Resort Airline Check-In desk even if you have opted not to pre-register at the welcome center.

Arriving in Orlando
You will be met by a Disney representative upon arrival at Orlando International Airport and directed to the Disney Welcome Center located on Level One/B side of the airport. Your specially-tagged luggage will be retrieved behind the scenes and delivered to your Disney Resort room.

Note: If you’re arriving at the Orlando International Airport after 11:00 p.m., you have the option to claim your own luggage from the carousel at baggage claim – giving you more immediate access to your bags once you reach your hotel. You would then proceed to the Disney Welcome Center on Level One/B side of the airport to board the motorcoach to your resort. The Welcome Center will continue to stay open until the last known flight has arrived.

Returning Home
You will be notified of your motor coach pick-up time the day prior to check-out. The motor coach pick-up time is approximately three hours prior to your flight's departure. After checking out on the day of departure, you can board your motor coach transportation to the airport outside at the entrance of the Resort. Transportation is available around the clock, seven days a week, based on flight schedules.

If your outbound flight with domestic service is provided by American, Delta, Continental, United (including Ted), JetBlue Airways, Alaska Airlines, or Northwest Airlines you can take advantage of the remote check-in service, which allows you to check your luggage and obtain your boarding pass every day between 5am and 1pm at the Resort Airline Check-In Desk located in or near the lobby or outside at the entrance to the Disney Resort hotel.

The Resort Airline Check-In desks, located at the Resort Hotels, operate from 5am to 1pm daily. Below is the full set of policies for using the Resort Airline Check-In Service:

  • Flying domestically (includes Puerto Rico and the U.S. Virgin Islands)
  • On the day of departure, you must check in no less than three hours prior to your flight's departure time
  • Guests with a flight departure time before 8am must check in at the airport
  • For families traveling together, a parent or guardian may check in for their spouse and minor children
  • Luggage must be 50 pounds or less to use the service
  • A valid, government-issued photo ID and Key to the World Card are required

    • *Walt Disney World Swan and Dolphin hotel, the seven hotels on or near Hotel Plaza Boulevard, and Shades of Green are not included.

    **Participating airlines include American, Continental, Delta, United, Ted, JetBlue Airways, Alaska Airlines, and Northwest Airlines